FREQUENTLY ASKED QUESTIONS

  • Wax melts are small scented pieces of wax that can be melted in a wax warmer or burner to release fragrance into the air. They are a flameless alternative to candles and provide long-lasting aroma.

  • Simply place a wax melt in the dish of a wax warmer or burner, and heat it using either a tealight or an electric heating element. As the wax melts, it releases fragrance into the air. Remember to follow the instructions provided with your specific wax warmer or burner.

  • The longevity of wax melts varies depending on factors such as fragrance concentration, room size, and usage. On average, a single wax melt can provide fragrance for approximately 8-10 hours.

  • Yes, we take pride in handcrafting our products with great attention to detail. Each wax melt and beauty item is carefully created by our skilled artisans to ensure the highest quality.

  • Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment.

  • We are here to assist you! You can reach our customer support team by emailing us or by using the contact form on our website. We strive to respond to all inquiries promptly.